Calculate Days Open in Excel

If you want to know how to Calculate days in Excel, there are some formulas that you can use to do so. For example, you can use the DAYS function in Excel to find the number of days between two dates. However, if you want to find the number of days a ticket has been opened, you can use the if function.

This function calculates the number of days between two dates. It requires the date to be in an Excel-compatible format. Using the IF function, you can also specify the year, month, and day.

Calculate the Number of Days a Ticket Has Been Opened in Excel

It is important to track the time it takes to resolve support tickets whenever you are dealing with them. You can use Excel’s built-in function to calculate the backlog to do this. When your team members work long hours, the number of tickets they must resolve each day can increase significantly. In order to calculate the backlog, you first need to know the average resolution time of tickets. Once you have the average resolution time, you can subtract the open date from the current date to calculate the days a ticket has been open.

calculate days in excel1

To calculate how many days a ticket has been open, you must first determine the date when the ticket was authored. You can also find out the number of days between a ticket’s date of issuance and its closing date by adding up the days between the two dates. Here’s an example. The ticket was created on April 18, 2022, and is still open. You can also calculate the number of days the ticket has been open using Excel. The formula is easy to use and makes analyzing your data easier.

Generic Formula 

=IF(ISBLANK(closed),TODAY()-opened,closed-opened)

Summary:

=IF(ISBLANK(D5),TODAY()-C5,D5-C5)

calculate days in excel1

If you want to calculate the number of days the spreadsheet has been open, you can use the IF function. In this case, you will need to input a date in a format that Excel understands.

Conclusion

You can use the IF function to Calculate the number of days a ticket remains open. You can enter the values in the formula, and a calculation will display the number of days that have passed since it was opened. The result of this calculation will be the number of days between the original ticket creation date and the date it was last reopened. By just putting in the values in the manner mentioned above, you can calculate the days opened!

Related Functions

  • Excel ISBLANK function
    The Excel ISBLANK function returns TRUE if the value is blank or null.The syntax of the ISBLANK function is as below:= ISBLANK (value)…
  • Excel IF function
    The Excel IF function perform a logical test to return one value if the condition is TRUE and return another value if the condition is FALSE. The IF function is a build-in function in Microsoft Excel and it is categorized as a Logical Function.The syntax of the IF function is as below:= IF (condition, [true_value], [false_value])….
  • Excel TODAY function
    The Excel TODAY function returns the serial number of the current date. So you can get the current system date from the TODAY function. The syntax of the TODAY function is as below:=TODAY()…
  • Excel DAYS function
    The Excel DAYS function returns the number of days between two dates.The syntax of the DAYS function is as below:= DAYS (end_date,start_date)…
Related Posts

If Cell Equals Certain Text String
If cell equals certain text_1

IF function is frequently used in Excel worksheet to return you expect “true value” or “false value” based on the result of created logical test. If you want to see if cell equals a certain text string like “Win”, you ...

If Cell Contains Either Text1 or Text2
If cell contains text1 or text2_1

IF function is frequently used in Excel worksheet to return “true value” or “false value” based on the logical test result. If you want to see if cell contains certain substring1 like “abc” or substring2 like “def”, and returns true ...

If Cell Contains Certain Text OR Equals Certain Text

IF cell equals certain text IF function is frequently used in Excel worksheet to return “true value” or “false value” based on the logical test result. If you want to test values to see if they equal certain text like ...

Fix #N/A Error For VLOOKUP From Another Sheet
vlookup from anther sheet not working1

This post will show you how to fix the #N/A error why it occurs when you extract values from another sheet using VLOOKUP function in Excel 2016,2013,2010 or other Excel versions. How can you correct a #N/A error in VLOOKUP ...

How to Average Only Positive or Negative Numbers of a Range

Suppose both positive numbers and negative numbers exist in a table. If we want to know the average of only positive numbers in this table, we can create a formula to get average of all positive numbers with all negative ...

How to Sum Last N Days in Excel
How to Sum in Last N Days 14

In our daily life, we may want to sum amounts or sales for a specific period, for example in last N days. Sum numbers in Excel is easy to run, we can apply SUM function. But if we want to ...

How to Calculate Retirement Date and Remaining Years refer to Birth Date in Excel
Calculate Retirement Date 10

Every company has its own police about the retirement date for employees. Suppose employees will be retired from a certain age of 60, how can we calculate the retirement date for everyone base on their birthdays? Actually, there are several ...

How to Sum If Date is Greater or Less Than in Excel
Sum If Date is Greater or Less Than 1

If we sum for certain conditions, we'll use the SUMIF function in excel. For example, count the total sales for a period before of after a specified date. This article will help you to do sum for a specified period ...

How to Highlight Cell or Row If Date Is In Current Day/Week/Month in Excel
highlight cell or row if date8

This post will guide you how to highlight cell if date is the current day or is in the current week or month in Excel. How do I highlight row if date is in current week or month with conditional ...

How to Add the Current Month or Year in a Cell in Excel
add current date in cell6

This post will guide you how to add the current month or year into a cell or header or footer in your worksheet. How do I insert the current date or time in a cell with a formula in Excel. ...

Sidebar